Out of Hours Emergencies

Out of Hours Emergencies

We have an online reporting system for maintenance issues.

We have a commitment to resolve issues quickly and reliably, and the online system helps us to receive the information that we need in order to understand your problem.

It also allows you to upload photos of your problem that may help our contractors to bring the right tools and equipment to fix your problem. To access the system please click here

Emergencies must continue to be reported to us by telephone:

Office hours 01392 455920

It is important to detail what actually does constitute as an emergency:

  • Gas – a gas leak/smell of gas.
  • Electric – a complete loss of power.
  • Heating or Hot Water – if your heating or hot water is not working at all.
  • Plumbing – a burst pipe or major leak.
  • Urgent Maintenance – a smashed window, a roof leak, etc.